The Hidden Cost of Unempathetic Cultures
The Hidden Cost of Unempathetic Cultures Why “toxicity” and turnover aren’t personality problems —they’re leadership systems problems (and how empathy training fixes them) If you’ve ever watched a strong employee slowly disengage,you’ve probably felt the quiet confusion that comes with it. On paper, nothingdramatic happened. The person still showed up. They still did the work. …